Bettina, what is your current main task?

Today, I work on-site at one of our customer’s locations in close cooperation with the project managers and group leaders in a variety of projects; I offer PMO services such as the hosting of workshops and meetings, preparation and follow-up work for project meetings, documentation of decisions and resolutions, and the optimization of team communication or scheduling. This role remains exciting and I never know what kind of interesting work will come up next.

How did your professional journey at msg begin and how have your tasks changed over time?

When I joined msg services gmbh's Consulting division in 2012 as a “Specialist”, I was able to contribute the professional experience I had gained working with a variety of IT companies and in a variety of roles, as well as the personal development I had experienced to date. At first, I was assigned administrative tasks related to the billing process and was in charge of customer and project support in specific areas of the company.

Over time, my work and the additional topics I was assigned became more complex and processes had to be re-imagined and re-engineered. In addition, there was quality assurance for offers and bids, assisting division managers with budgeting, and financial controlling and monitoring.
My work in a long-term project for a major customer showed time and again just how important close contact with customers and partners really is even in my role.

And what about further training opportunities??

There are always new opportunities available... Our internal training department offers regular workshops that help you prepare for the “Certified Project Management Associate (IPMA® Level D)” exam.
I passed the exam in 2018 thanks to the motivating, supportive and even encouraging collegial environment at msg services.